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Questions about approval, products or an order? Get in touch and we'll help.

Everyone can shop at standard pricing. Licensed professionals receive exclusive pricing after signing in. Apply for professional access →

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Common questions

How do I get professional pricing?

Everyone can shop at standard pricing. To receive professional pricing, apply on the Professional Access page with your license — once approved, sign in and your discount applies automatically.

Do you offer free shipping?

Yes — fast free shipping on all hair orders

What lengths and weights do you carry?

All extensions are 22 inches long, in 25 colours. Butterfly Weft and Genius Weft are 50g per pack and approx 14 inch wide per weft; Tape extensions are 60g (20 pieces) per pack. Please contact for availability of lengths/colors not shown on website as they can be special ordered for your needs.

Can I reuse the hair?

Yes — with proper care our wefts and tapes are reusable for 6+ months